Business Organization Growth through Networking & Collaboration on a Mobile App
BUSINESS CHALLENGE
A major New Jersey based Chamber of Commerce with over 5000+ members was looking for a method to help members connect with each other and build their network. The Chamber wanted a mobile application which would be user-friendly and be integrated with their current external database. Ideally it would allow users to do a quick search, filter by skills and interests, connect, collaborate, message, and endorse other members.
They needed:
- Complete integration with their current CRM.
- Online Presence Indicator that could identify user’s current status.
- Collaboration and Messaging.
- Skill and Interest-based Intelligent matchmaking.
- Ability to send and receive connection requests and recommendations.
SMAC Apps’S SOLUTION
SMAC Apps discussed the many options in depth with the chamber team. We designed, developed, and implemented a solution that met all their requirements and provided the chamber with:
- API Integration with complex Extract, Transform and Load (ETL) operations.
- An intuitive platform that enables members to engage, converse, and collaborate using status aware private messaging.
- Easy governance to create, control, monitor, and report analytics on usage or conversions.
- Hybrid architecture supporting both iOS and Android user base.
BUSINESS BENEFITS
The mobile application provided the chamber and its members easy access to collaboration via intuitive user-friendly interface. The project was actively promoted during the board meetings and received high accolades for its flexibility in custom configuration for the Chamber, while maintaining and protecting data privacy and security.
